1.     Introduction and Purpose

‍This Client Categorization Policy (“Policy”) sets out how Amari Markets Ltd. (the “Company”, “Amari Markets”, “we”, “us”, or “our”) classifies Clients (“Client”, “you”, “your”) for the purpose of determining the level of disclosure, protections, and services applicable to them when using the Company’s trading platform (the “Platform”).The purpose of categorization is to establish clear distinctions between types of Clients, while ensuring that the Company is fully safeguarded against liability for misclassification, expectations of additional protections, or disputes arising from categorization decisions. This Policy forms an integral part of the Client Agreement.

2.    Categories of Clients

‍The Company may classify Clients into one of the following categories:
2.1    Retail Clients
Retail Clientsare individuals or entities who generally possess limited experience, knowledge,or resources in trading. Retail Clients may be entitled to certain disclosures,warnings, or risk statements.

2.2   Professional Clients
Professional Clients are individuals or entities who meet objective criteria evidencing higher levels of trading knowledge, experience, or financial capacity. Professional Clients acknowledge and accept that they are afforded fewer statutory or contractual protections.

2.3   Eligible Counterparties
Eligible Counterparties are institutional Clients such as banks, broker-dealers, market makers, or regulated financial entities. They are deemed to possess the highest level of expertise and therefore receive the least regulatory protections.

3.     Criteria for Categorization

‍The Company may determine categorization based on factors including, but not limited to:
a)  the Client’s trading history, frequency, and volume of transactions;
b)  the Client’s financial resources and net worth;
c)  the Client’s professional background, qualifications, or employment;
d)  the Client’s self-certification of status.
e)  The Company reserves the absolute right to request supporting documents and information for categorization.

4.     Re-Categorization Requests

‍4.1    Client-Initiated Requests
Clients may request to be re-categorized. Such requests must be made in writing, supported by sufficient evidence, and are subject to the Company’s approval.

4.2   Company Discretion The Company retains sole and absolute discretion to approve, reject, or conditionally grant re-categorization requests. The Client acknowledges that the Company is not obliged to re-categorize them, even if eligibility criteria are satisfied.

4.3   Waiver of Protections Where a Retail Client requests re-categorization to Professional status, the Client expressly acknowledges that they may lose certain disclosures, warnings, or protections otherwise available to Retail Clients.

5.     No Fiduciary Duty or Advisory Role

‍Categorization by the Company does not create any fiduciary duty, advisory obligation, or suitability assessment. The Client acknowledges that:
a)  the Company is not required to assess whether products or services are appropriate or suitable for them;
b)  all trading decisions are made solely at the Client’s discretion and responsibility;
c)  the Company shall not be liable for losses, misunderstandings, or claims arising from categorization.

6.     Company’s Discretion and Limitation of Liability

‍6.1   Absolute Discretion of the Company
The Client acknowledges and agrees that categorization decisions are made exclusively at the Company’s sole and absolute discretion. The Company may assign, modify, suspend, or revoke a Client’s categorization at any time and without prior notice, explanation, or justification. Categorization decisions shall be binding on the Client, regardless of whether they agree with or contest the outcome.

6.2   No Obligation to Re-Categorize The Company is under no obligation to re-categorize a Client even if they appear to meet certain eligibility thresholds. Re-categorization remains a privilege granted at the Company’s discretion, and not an entitlement of the Client.

6.3   No Liability for Misclassification
The Company shall not be liable, under any circumstance, for:
a)  any error, omission, delay, or inaccuracy in assigning Client categorization;
b)  reliance by the Client on a categorization decision, including claims that greater or lesser protections should have applied;
c)  losses, opportunity costs, or reputational harm arising from categorization or re-categorization decisions;
d)  enforcement actions, regulatory findings, or disputes arising from categorization.

6.4  Reliance on Client Information
The Client acknowledges that categorization is based on information provided by the Client and other sources available to the Company. The Client is solely responsible for ensuring such information is true, accurate, complete, and not misleading. The Company shall not be liable for misclassification resulting from reliance on inaccurate, incomplete, or falsified information provided by the Client.

6.5   No Fiduciary or Advisory Role
The Client expressly acknowledges that categorization does not create any fiduciary duty, advisory relationship, or suitability obligation on the part of the Company. The Company is not required to act in the Client’s best interests when assigning or modifying categorization, and the Client accepts that categorization is an administrative designation only.

6.6   Client’s Acceptance of Risk
By maintaining an account with the Company, the Client accepts that:
a)    categorization may affect the level of disclosures or protections provided;
b)   misclassification, whether actual or perceived, does not invalidate trades or contracts;
c)    they trade at their own initiative and risk, regardless of categorization.

6.7    Indemnity for Categorization Disputes
The Client agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, affiliates, and service providers from and against any claim, investigation, penalty, fine, loss, liability, or expense (including legal fees) arising from:
a)  disputes over their categorization status;
b)  regulatory or judicial proceedings questioning the Company’s categorization decisions;
c)  inaccurate, incomplete, or misleading information supplied by the Client.

6.8    Survival
The protections, waivers, and indemnities under this clause shall survive termination of the Client’s account and remain binding indefinitely.

7.    Indemnity

‍7.1   General Indemnity Obligation
The Client agrees to indemnify, defend, and hold harmless the Company, its directors, officers, employees, affiliates, and service providers (collectively, the “Indemnified Parties”) from and against any and all claims, actions, demands, proceedings, investigations, penalties, fines, liabilities, damages, losses, costs, and expenses (including but not limited to reasonable legal and professional fees) arising out of or in connection with Client categorization.

7.2   Scope of Indemnity
Without limitation, the Client’s indemnity obligations extend to:
a)  any dispute, complaint, or allegation by the Client regarding their categorization status;
b)  any claim that the Client should have been provided with greater or lesser protections or disclosures;
c)  regulatory, judicial, or enforcement proceedings questioning or challenging the Company’s categorization processes;
d)  misclassification or reliance on Client-provided information that was false, inaccurate, incomplete, or misleading;
e)   reputational harm, operational disruption, or financial loss suffered by the Company due to categorization-related disputes.

7.3   Recovery of Costs
The Company shall have the absolute right, without prior notice, to:
a)  debit or set off funds from the Client’s trading account to satisfy indemnity obligations;
b)  liquidate the Client’s open positions and apply proceeds towards such obligations;
c)  pursue recovery through legal proceedings if account balances are insufficient.

7.4   Waiver of Claims by Client
The Client irrevocably waives any right to claim compensation, restitution, or damages from the Company in connection with:
a)  alleged or actual misclassification;
b)  categorization decisions made or amended by the Company;
c)  enforcement actions resulting from categorization.

7.5    Survival
The indemnity obligations and waivers set out in this clause shall survive termination of the Client’s account and remain binding indefinitely.

7.6    No Limitation of Remedies
The indemnities under this clause are in addition to, and not in limitation of, any other contractual or legal rights available to the Company.

8.    Amendments to the Policy

‍The Company reserves the right to update, revise, or modify this Policy at anytime. Amendments shall take effect immediately upon publication on the Company’s official website or Platform. Continued use of the Platform by the Client constitutes acceptance of the amended Policy.

9.    Cookies and Tracking

‍The Platform may use cookies, web beacons, and similar technologies to enhance functionality, collect statistical data, and improve user experience. For further details, Clients should refer to the Company’s Cookie Policy, which forms part of this Policy.

10.   Governing Law and Dispute Resolution

‍This Policy shall be governed exclusively by the laws of Saint Lucia. Any dispute, controversy, or claim arising out of or in connection with this Policy shall be resolved exclusively by binding arbitration in Saint Lucia, administered under the International Arbitration Rules of the Singapore International Arbitration Centre (SIAC), as adopted by the Company. The Client irrevocably waives any right to bring claims in any other jurisdiction.